COVID-19 UPDATES JULY 30, 2020.

Caledonia Location:

Hours
Monday 7:30am-7pm
Tuesday 7:30am- 6pm
Wednesday 7:30am-7pm
Thursday 7:30am- 6pm
Friday 7:30am- 6pm
Saturday 7:30am- 2pm

We will ONLY be using curbside service. If you have an appointment please park in a parking spot labeled A1-A5, call 616-891-9070 and press option #7. A staff member will come out and give you further instructions. We ask that all animals are either leashed or secured in a carrier for their safety.

Prescription or food refill or fill: Due to the high demand in prescriptions we are now requiring a 24-48 hour notice on all fills and refills. If you are picking up a prescription please use the farm services entrance and park in a spot labeled P1-P5. Call 616-891-2421 and press option #2. The technician will provide you with further instructions.

Byron Center Location:

Hours
Monday-Tuesday 7:30am-8pm
Wednesday-Thursday 7:30am-6pm
Friday 7:30am-5pm
Saturday 7:30am-2pm

At this location we are allowing one person in the building per pet. If you are uncomfortable coming in the building we will gladly use curbside service for you. We are requiring you to wear a mask when in the building. If you are experiencing any of the following symptoms please stay home and reschedule your appointment: cough, fever, or shortness of breath.

FOR BOTH LOCATIONS

Please understand that we are experiencing an extremely high call volume and are doing our best to field every call. Appointments are taking longer due to what’s required before and after visits. It is required to sanitize every area after every appointment. The health and well-being of our staff and clients while treating your pets is our number one priority so please be patient with us.

We thank you for your understanding!

March 18, 2020

In the midst of COVID-19, the health, safety and well-being of our clients and staff is our number one priority.  To decrease the the spread of COVID-19 we ask that if you are presenting any of the following symptoms please stay home: cough, fever, or shortness of breath.  Also, per the CDC we ask that if you have traveled internationally or to any area experiencing outbreaks, please reschedule your appointment  for a later date.

Southkent Veterinary hospital will remain open as long as allowed but have made the following changes:

  • We are limiting appointments at our discretion to reduce the volume of people in our buildings.
  • We ask that only one person per animal in the clinic at a time.  If you are unable to do so, we will gladly come out to your vehicle, get your pet, bring them in to be evaluated and return them to you when finished.
  • For prescription or food pick-up you can utilize our online pharmacy or:
    For the Caledonia location we ask that you use the Farm services entrance, stay in your car and call 616-891-9070  press option #2 and we will bring it out for you.  
    For the Byron center location we also ask that you remain in your vehicle, call 616-878-3386 and we will bring it out for you as well.

Thank you for your patience and understanding in this matter and will keep you updated as protocols change.