Due to the mandatory shutdown to prevent the spread of Covid-19 Southkent Veterinary hospital will implement the following protocols as of March 25, 2020
Monday – Friday 8am-5pm
We will ONLY be utilizing curbside service. If you have an appointment please park in a parking spot Labeled A1-A5, call 616-891-9070 and press option #7. A staff member will come out and give you further instructions. We ask that all animals are either leashed or secured in a carrier for their safety.
If you are picking up a prescription or food you will use the farm services entrance. Please park in a spot that is labeled P1-P5. Call 616-891-9070 and press option #2. The technician will provide you with further instructions.
Byron Center Location
We will also ONLY be utilizing curbside service. If you have an appointment or need to pick up a prescription please call 616-878-3386. A staff member will come out and give you further instructions. We ask that all animals are either leashed or secured in a carrier for their safety.
With either location you can utilize our online pharmacy. Just go to southkentvets.com, click on “My Vet Store” link in the upper right hand corner and it will direct you right to the online pharmacy.
We would like to thank you for your patience and understanding in this matter as we are trying to continue to treat your pet’s needs as well as staying healthy.
March 18, 2020
In the midst of COVID-19, the health, safety and well-being of our clients and staff is our number one priority. To decrease the the spread of COVID-19 we ask that if you are presenting any of the following symptoms please stay home: cough, fever, or shortness of breath. Also, per the CDC we ask that if you have traveled internationally or to any area experiencing outbreaks, please reschedule your appointment for a later date.
Southkent Veterinary hospital will remain open as long as allowed but have made the following changes:
- We are limiting appointments at our discretion to reduce the volume of people in our buildings.
- We ask that only one person per animal in the clinic at a time. If you are unable to do so, we will gladly come out to your vehicle, get your pet, bring them in to be evaluated and return them to you when finished.
- For prescription or food pick-up you can utilize our online pharmacy or:
For the Caledonia location we ask that you use the Farm services entrance, stay in your car and call 616-891-9070 press option #2 and we will bring it out for you.
For the Byron center location we also ask that you remain in your vehicle, call 616-878-3386 and we will bring it out for you as well.
Thank you for your patience and understanding in this matter and will keep you updated as protocols change.